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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,700 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 11, 2014

      The toughest sales job I've ever had.

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of perks- free snacks, drinks and gatherings. Benefits package is good and they offer stock as well.

      Cons

      Long hours with no breaks. There's an expectation of 200 calls a day which is made very clear. They hire a ton of sales folks all at once with the expectation that most will quit.

      avatar
      Zillow Response
      11y
      Hi, Spencer (ceo) here. You are right that we have very high expectations of our people. We don't however expect that most of our new salespeople will quit! That's definitely not the expectation nor is it our hope! We do a much better job of onboarding and training new salespeople now than we did in the past, though I'm sure we could do better. The biggest challenge for new salespeople is that they don't have any existing clients from whom to draw positive experiences with our product. Once a salesperson gets a few dozen successful clients under his/her belt, then the job gets so much easier. Still challenging, but much easier.
      5.0
      Jun 4, 2014

      Love going to work every day!

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Projects move fast, and things get done. There is no bureaucratic mumbo-jumbo. The people are awesome - intelligent, driven, fun, and instinctively collaborative - literally every person in this building would give you a hand if you needed help without a second's hesitation. In terms of career development, IT'S AMAZING! I've been here just 6 months and have already had so many opportunities to lead projects. Additionally, being surrounded by ambitious, excited "do-ers" is inspiring and is a daily push for me to prove what else I can do. It has been a pretty phenomenal journey thus far, and it attributes to why I love coming into work every day.

      Cons

      Zillow is growing like crazy, so there are new faces every week. Sometimes it's hard to keep up! And because Zillow is growing so quickly, sometimes the resources can't keep pace. You encounter the occasional growing pain, or what I like to call the 'awkward puppy' moments (you know, when a puppy appears to be quite a big dog but still has huge paws relative to its body size and is a bit clumsy). The expenses system when I first started is a good example, but it's better now. For me, these are insignificant details when it comes to my overall job satisfaction.

      avatar
      Zillow Response
      12y
      Thank you for the great feedback. I'm so glad that you are having a good experience here. I definitely agree that as the company grows, we need to make sure that some "back-office" things keep pace. Taming the chaos is my #1 job right now.
      5.0
      May 23, 2014

      Very Happy at Zillow

      Fraud prevention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, competitive wages/benefits, excellent management, great facilities, + all the little things. The upper level management is legitimately interested in feedback and ideas from employees; not only to make the company better, but also to make Zillow a great place to work.

      Cons

      The view from the Seattle office is nicer than the view here in SF. Very troubling. I sometimes stay awake at night just thinking about it.

      avatar
      Zillow Response
      12y
      Great review - thank you for posting! As you know, because you are on the front lines, stamping out fraudulent listings on rentals is a priority of ours. I am grateful for your hard work, and our millions of rental shoppers thank you also! Leadership training is off to a good start. So far around 20 people have been through it. We are in the process of expanding it to the ~130 managers at Zillow, and then will also take a variant of it to all 1000+ employees. Extremely important, imo.
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      Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.