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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,701 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Aug 31, 2017

      Okay place to work

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers, the benefits, the executive team, work/life balance- all great.

      Cons

      My job was underpaid in comparison to similar jobs at other companies in the area. The organization of my team was a mess, the director ignored feedback from employees, and there was no growth opportunity. The company itself is very social- loud music, beers, constant parties- which can be fun, but it's over the top and it would be great if they would take some of the money spent on parties and swag and pay employees more.

      avatar
      Zillow Response
      8y
      Thank you for your thoughtful feedback. We're always trying to find the right balance between spending money on social/morale activities and other options, so we'll take this feedback to heart. Also, we're working hard on the career development area, and we're excited about some new initiatives launching soon. On your comments re: your director and middle management, what you describe is not what we strive for - if you're open to telling me more about this, please email me at tonys@zillowgroup.com. Thanks again for your feedback - we really appreciate all of it - the good and the constructive.
      5.0
      Mar 12, 2017

      Believe the hype. This is the real deal

      Client engagement
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow Group has wonderful benefits for employees and the Concierge department, as well as the company is always looking for ways to improve and remain relevant in an ever changing technology environment. People talk about the culture here and many who are looking to become a Zillowite reference that in their interview, which is great. But it's not just a talking point here or some sort of spin for recruitment efforts. Culture is what we make of it here and everyone truly works hard to create the culture they want to see. Nothing like it anywhere that I have seen in 20 years of business, both public or private. Big ideas are constantly generated and some of the most important things we have implemented as a company have come from front line folks. Management cares about their people, and strives to provide support, remove roadblocks and challenges, and create an environment for those they support to grow in their career progression. We all believe in the vision here, and for good reason; what we are doing is revolutionizing an entire industry for the better.

      Cons

      There is a repetitive nature to the workflow in Concierge, but that could be said of many positions. What is more accurate is that there is a flow and rhythm to what we do which works for most, but is not for everyone. What it does allow for is an opportunity to become really proficient and a subject matter expert at what you do, thus giving you great insight into many other departments within the org. If there truly is a Con here, it's that the Big Ideas and fast movement we must adhere to in order to be the best at what we do, can be frustrating for some. The truth though is that it's a glass half empty kind of outlook and while certainly challenging at times, always leads to a better product for our consumers and clients... and isn't that what we are here to do in the first place?

      avatar
      Zillow Response
      9y
      Thanks for these very thoughtful comments. I really like the last piece, don't get complacent! Excellent advice if there ever was any. You are 100% correct. Being idle is moving backward. We have to keep pushing, so keep pushing US. I love to hear you've seen big ideas generate from the front line. One of the great things about Zillow is that you can lead from any chair. If you have the next big idea, or many small ones, that will take us to the next level, let me know at jrg@zillow.com
      1.0
      Dec 15, 2016

      break the machines

      Optimizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, people, 'that denver vibe', free phone bill, health benefits

      Cons

      they want your soul. and will require it.

      avatar
      Zillow Response
      9y
      Hi, This is Spencer. Not sure what you are referring to. I definitely care!! I care deeply about Zillow Group. I put my heart and soul into this place, and I think everyone knows it.
      Viewing 184 - 186 of 1,701 Reviews
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