Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Some good in-office perks, good healthcare, great peers

Cons

Complete misalignment when it comes to sales career. Management focuses too much on making sellers do administrative work - answering support calls, dealing with cancellations. It takes away time from selling. Monthly quotas are extremely short sighted. All real software companies have annual or quarterly sales goals. You aren’t allowing your sellers to think strategically and grow customer relationships for larger deals. Zillow promotes employees to managers who hit sales quota, most don’t make good managers - they have no experience coaching or advising rather just focus on looking good to upper management.

avatar
Zillow Response
7y
Hello, this is Dave Frisone, Senior Director of Premier Agent sales for the NY office. Thank you for your thoughtful feedback on your experience as an employee of Zillow Group. We strive to create a dynamic and successful working environment for everyone and appreciate ideas and perspectives like these. If you would like to have further discussion on these topics, please do not hesitate to reach out to me directly, davef@zillowgroup.com. Thank you.
5.0
Oct 17, 2018

9 Year Veteran

Recommend
CEO approval
Business Outlook

Pros

9 years ago, I started with a handful of sales generalists at Trulia. We quickly grew from a 5 to 200+ person sales organization, underwent an IPO, and successfully united with the Zillow Group family through an acquisition in 2015. I can genuinely say that each year has felt like an entirely new startup company while still preserving the momentum and progress we’re creating. Personally, it has made my 9 years fly by incredibly fast. But it’s not just fast and fun times with the BEST benefits and people... My time here has proven to me that the leadership at ZG is thoughtful about our future. I absolutely trust that the company can navigate our disruptive industry and is willing to innovate to the degree that most companies seemingly only talk about. While I feel like we’re only now at the top of the roller coaster ride, it’s completely reassuring to know the company I’m committed to is equally committed to me both personally and professionally. I’m proud to be part of Zillow Group and am excited for our future.

Cons

Every industry is facing change. Zillow is not afraid to embrace change for the long term mission. This requires adaptability and willingness to be uncomfortable which is not for everyone.

avatar
Zillow Response
7y
Thank you for this great review. yes, the company sure has changed in 9 years! But some things have not -- our focus remains on delighting consumers, making sure that our company is a great place to work in all of our offices, and acting consistently with our core values. Thanks for being here.
5.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Zillow Group is an absolutely incredible company to work for! The company culture is immersive and they put a heavy focus on employee satisfaction. Some of the perks are great vacation and sick time, stock options, company events, monthly happy hours, annual ZG week in Seattle and the list goes on... Zillow also makes it easy for employees at any level to communicate with their managers and executive- level employees. There is never a sense of complacency across the organization. A sense of urgency is always prevalent when it comes to innovation and ensuring that Zillow is taking into consideration their Mission Statement (build the largest, most-trusted, and vibrant home-related marketplace in the world) in every avenue of their business before implementing new ventures. Zillow Group is in a state of constant Flux and will continue to seek nothing less than perfection in its endeavor to become the industry leader for home buyers, sellers, renters and real estate agents seeking to grow their business exponentially.

Cons

Zillow is still growing at a rapid rate so there are times within the sales org where processes and compensation feel like they are not as dialed in as they should be. Things can be more streamlined and efficient to reduce stress on sales associates and their client base.

avatar
Zillow Response
8y
Thank you for your feedback regarding your experience working in Orange County on the Sales Team! We are thrilled that you are enjoying our team culture and appreciate our focus on ensuring our employees are having a great career experience. I would like to personally thank you for contributing to our team and sales environment. I would love to connect with you on how we could improve processes in the organization to provide an even better experience, please come by my desk anytime to chat. We appreciate your review and encourage you to keep the conversation going over lunch, or in our next 1:1. Thanks again, Jami Thomas- Senior Director, Premier Agent Sales.
Viewing 181 - 183 of 1,701 Reviews

Glassdoor has 2,692 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.