Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

92% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (35) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 371 reviews)); "Great people and mandatory fun (no joke)!" ((in 242 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 158 reviews)); "Good pay and was remote." ((in 95 reviews)); "Great teammates and company culture." ((in 59 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 92 reviews)); "Made some bad calls in 2021 that caused massive layoff" ((in 68 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 54 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 27 reviews)); "There is major favoritism within the Denver and Seattle offices." ((in 9 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Ciudad de México , Guadalajara , Chihuahua , Monterrey

Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Compensation and benefits

4.5

Career opportunities

4.4

Senior management

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 2, 2020

Bureaucratic, for a small team. Poor engineering culture

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

- Working within a vertical that can either make or break the entire real estate industry - Extended health, dental, and vision benefits - RRSP matching

Cons

- Not an innovative team (they claim that they prefer to adhere to "tried and tested" methods, but are really just complacent. For instance, the product is not responsive across screens, because one person just does not understand CSS3 media queries) - Lack of transparency from management (tasks being assigned, rather than empowering engineers to offer solutions to business problems that are presented to them through consistent communication from up the chain of commands) - Lack of end-to-end technical ownership - Micromanagement - Uninspiring work - The team didn't quite feel like a startup (hierarchical team structure) - You can't learn much from working in this team - Poor engineering culture (no blameless post-mortems. Reactiveness to problems. Lack of proper team-based learning and development) - Can't look up to management for technical guidance, nor are engineers empowered to make decisions in lieu of management's technical competencies - Personality-wise, everyone in this team seems to lack a sense of curiosity that many startups in Vancouver exude

1.0

Sep 19, 2019

Glorified call center

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Free food, great company parties, great office.

Cons

The opportunity for growth here is almost impossible, unless you end up getting to know the right people. Zillow takes pride in their company slogans, however they don’t actually live up to them at all. It’s very much like a high school setting with the way everyone acts. You’re entire job is to text, and call potential buyers and connect them to an agent while using an SOP to follow. 10 hour shifts with an hour lunch, and you must work at least one weekend day.

Zillow Response

6y

Thank you for taking the time to share your feedback. I am disheartened to hear of your experience and perspective of your time employed by Zillow Group. The key to our business is our commitment to all employees no matter which level or department. We believe in empowering all employees to grow long term careers. With this said, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities as we strive to provide an environment where associates feel they’re valued, treated fairly and respected. Career development is something we do not take lightly and we are always looking for feedback to improve. The role of a Connections Specialist is very important to Zillow Group's success and does require long days connecting Buyers with Agents. This is a unique environment and best suited for those who are willing to move fast and operate with excellence. I appreciate your feedback and ideas on work needed and how we can improve. Greg Davis Senior Director Connections Experience gdavis@zillowgroup.com

3.0

Jan 14, 2019

Customer Service

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Really nice benefits. PTO, healthcare, pay, and free snacks/drinks

Cons

The work was not fun and grueling. Felt like the red-headed stepchild of company as we were not allowed to participate in most activities.

Zillow Response

7y

Great to hear you felt the benefits and perks were solid. Since our department works with high volume inbound and outbound contacts, there is certainly an amount of repetition in daily tasks, which is why we try to be extremely clear in recruiting and hiring exactly what the position is and what a typical day looks like. Thanks for your contributions during your time with us and best of luck in your new endeavors. -JR Gast, VP Client Experience

Viewing 178 - 180 of 1,701 Reviews

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Bureaucratic, for a small team. Poor engineering culture

Glorified call center

Customer Service

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