I applied online. The process took 2 weeks. I interviewed at Foundever in Nov 2021
Interview
They do a remote interview using Hirevue, if they like you based on a short video they call for a 2nd live interview with someone in the line of business you will be working in
Interview questions [1]
Question 1
Describe your best customer service experience
Describe a difficult experience with an agent and how you handled it
I applied online. The process took 3 days. I interviewed at Foundever in Feb 2021
Interview
Easy if you have proper knowledge, they will ask about the advanced Excel questions, and Microsoft office and presentation skills. How to handle team and achieve team target. How you will handle the angry team member in the team and deliver the proper process knowledge to the team
Interview questions [1]
Question 1
Advanced Excel, Need to good Microsoft office and ppt
I applied in-person. The process took 1 week. I interviewed at Foundever (Lisboa, Lisboa) in Mar 2017
Interview
I got the position after working 2 years as customer service agent interview was made by my current boss that time and two recruiters. Interview with questions and rol plays