I applied through an employee referral. I interviewed at T-Mobile (Charlotte, NC) in Nov 2019
Interview
They were very nice. I interviews with a regional and district manager in one of their main offices. They greeted and asked me to sit down while on their computers taking notes
I applied online. I interviewed at T-Mobile (Overland Park, KS) in May 2020
Interview
I met with several people at the same time. The meetings lasted 20 minutes and there was a basic testing process. It was a quick yet professional process. The longest part was waiting for a callback. However, I received a offer but I had already excepted another job offer.
Interview questions [1]
Question 1
Give an example of how resolved a customers concern.
I applied online. I interviewed at T-Mobile (Salem, OR) in Aug 2020
Interview
Applied online, took an online assessment that made me do a fake phone call (be prepared to write down names and numbers), next step they emailed me an invite to do an interview where I had to record myself answering questions
Interview questions [1]
Question 1
How many years of customer service experience do you have