T-Mobile Customer Seevice Representative interview questions

Applied on T-Mobile website in early July. After passing the assessment and a few mock calls I received an e-mail to schedule an in-person interview. That took about four days. They also sent an e-mail for a background check. I received a rejection e-mail four days later after the interview. It was a fun opportunity.

We discussed the work environment and whether or not I'd be a good fit for the company. We discussed my customer service background as well as the duties of the job. We had a role playing exercise, of a mock phone call, where I displayed my abilities.