Very standard questions about experience and work habits. Very polite and professional. Discussion of salary never came up. Some the questions were very long winded and complicated. Be sure to take notes so you can fully answer the questions you are asked by the interviewer.
I applied online. The process took 3 weeks. I interviewed at Verizon (Wilmington, NC)
Interview
Lots of situational questions to test your ability to problem solve in customer service situations. Usually only one to two interviewers. Very relaxed but they expect you to dress business casual.
Interview questions [1]
Question 1
How would you handle an angry customer? What questions would you ask a customer to learn about them and their needs as a Verizon customer? What plan would you suggest for a customer?
I applied online. I interviewed at Verizon (Baltimore, MD) in Jan 2020
Interview
Great very proactive and friendly I enjoyed immediately to tell you the truth. Loved it. Very excited. Thank you for making this an obligation in order to access information. Hope this suffices.