Verizon Customer Service Representative CSR interview questions

Interview process wasn't too lengthy. I went through two phone interviews, and one face to face interview. Everything is done through HR, and final interview is in the store. Corporate recruiter was professional, but not real personality. Exisiting experience in customer service did give me an edge on negotiating my salary. Store manager was very nice and professional. Store interview was more about me as a team member in previous positions.

Online Application then they send you an email to make an appointment for a test center, then if you pass a phone interview.