Verizon Customer Service Representative (CSR) interview questions

This was a very in-depth phone screen. I was asked questions about how I use my phone, what apps are on it etc. Also emphasized Wireless Networking as required aspect training. This didn't bother me much. However, she did clarify that the position did pay for its extensive training period but that it didn't pay much to start ~12.00... She was unwilling to indicate whether this changed once the training period had successfully elapsed.