Verizon Retail Sales Representative interview questions

First is over the phone with HR Recruiter. Be sure sound positive and happy over the phone. then you will do in store interview where it is STAR based (look it up) be sure to be able to describe specific scenarios in which you excelled in some type of customer service role. Be sure to be able to know the difference between benefits and attributes. Do your homework on Verizon's core values. Also go on their website pick out a product and practice doing a sales pitch on that product.