Verizon Retail Sales Representative interview questions

I submitted an application online and was contacted in a week over the phone. I had two phone interviews with a woman from Verizon's HR. They were simple questions about experience and why I wanted to work at Verizon. After the second phone call I was set up with an interview at a local Verizon that was hiring. In the interview I was asked about my sale abilities. I actually had to role play and sell the manager my phone. At the time Verizon did not have the iPhone and I did since I was contracted with At&t. So it was kind of funny, but I sold him and iPhone. He was impressed and in a few days I got offered the job.