Verizon Retail Sales Representative interview questions

They have a very structured interview process it seems. More like a cue card for managers and HR reps to go through instead of getting a feel for how the person is in a real life scenario. They do a lot of, "tell me about a time when" questions. I understand it has to do with your reaction and quick thinking but seems a little robotic in the interview process.

Lots of tell me a time questions