I applied online. The process took 3 weeks. I interviewed at Verizon (Colorado Springs, CO) in Dec 2008
Interview
I applied online and about 2 weeks later I got a call from the Assistant Manager of the store asking for an interview. This was 1:1 interview and they asked basic questions. They then setup another interview with the Store Manager and District Manager where they got a little more detailed about the job requirements, pay structure. They asked a lot of STAR questions so be prepared for those. 2 days later I received a call from HR offering me a position. Everyone was very polite and professional. The whole process took about 3 weeks.
Interview questions [1]
Question 1
Describe a situation in which you failed to complete something, how did you handle it?
I applied online. The process took 2 weeks. I interviewed at Verizon (Richmond, VA) in Sep 2011
Interview
VZW interview was fairly easy. I had two phone interviews and a face to face interview. The first interview consisted of going over work experience and making sure your resume was accurate. She also asked me a few questions about the "Credo" in which they will send out to you to read before your first interview. Second interview consisted of a lot of general sales and behavioral questions so get some scenarios ready before hand. Final interview was the easiest of all IMO. The guy pretty much asked the same questions as they did in my second interview. I got the offer a few days later followed by a background check and 4-6 weeks of easy training.
Interview questions [1]
Question 1
None....very easy questions in my opinion. "Describe a time when you went above and beyond for a customer" "Tell me how you have handled an irate customer in the past?"