AIG reviews

4.5

84% would recommend to a friend

(4,881 total reviews)

Peter Zaffino

99% approve of CEO

82% positive business outlook

AIG has an employee rating of 4.5 out of 5 stars, based on 4,881 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AIG employee rating is 24% above average for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility Company 401k Match Decent benefits and PTO policy

Cons

Low Pay Misleading Job Responsibilities Misleading onboarding Process Poor Training (if any at all) High Turnover Poor Communication Poor work life balance Poor culture Poor Engagement First, I’d like to start by saying I typically never leave reviews; however, I hope this review saves someone else’s time. I began interviewing in April 2021 for the role of remote IC. Simple and straightforward interview process and I gave a verbal acceptance on May 6th. Before receiving an offer letter, HR needed to run a background check.. it took almost 2 1/2 months due to HR dropping the ball consistently. Finally, I was assigned to a competent Acquisition specialist who was very communicative; however, my first date of employment was 8/2/2021.. A verbal yes on May 6th and a start date of 8/2nd.. inexcusable. Next, I was hoping to turn the page and was so excited about beginning since I went through a 4 month nightmare..Next disaster)….Training was absolutely useless and a joke. PowerPoints we’re thrown together and we’re irrelevant to what we were doing. There weren’t any modules or ways you could practice retaining info. Everything was depending upon you shadowing calls and connecting with current SR ICs who barely had time for their own work, let alone training someone. In fact, each training session would turn into a venting session about how overworked and overwhelmed they were. I would reach out to teammates with questions and ask to join other calls but would receive zero response. Even my direct supervisor couldn’t spare time to review specific items because they were stretched so thin. I STILL don’t know what I was suppose to do within this role. Also, within 3 months the team lost 5-6 employees. Lastly, we had a venting session with a director about the multiple internal problems within the department and we were basically begged to transfer to another department before considering leaving. “At this point we’re losing too many people.. I would rather you go to another department before leaving the company”… I was so disappointed that I waited almost 4 months just to be apart of this madness. Also, technology and software is extremely behind. Some of the systems looked as if they were created in 96’. Completing work will be very manual and no one knows how to complete tasks.. if I asked 3 people how to do the same basic task, I would get three different answers. Its really hard to learn when the people who are training you don’t know what’s going on. Eventually, I resigned and received employment elsewhere and was suppose to receive instructions on how to return equipment. I still have the equipment at this present moment and I’ve reached out several times to leadership asking about when will I receive shipping labels. Ive been gone for over a while and no one has gotten back to me. This is the most unprofessional organization I’ve ever been apart of and employment was a complete waste of time. If you’re looking for work and come across an Implementation req for AIG, please please please reconsider. Do not waste your time and effort interviewing for this nightmare.

2.0
May 14, 2021

Unethical

Recommend
CEO approval
Business Outlook

Pros

Oftentimes you are given a book of business which helps get you started and earning right away. Assigned a territory so you can grow client base. Coworkers and management helpful when you need support in the field. Good 401(k) match.

Cons

We are supposed to be financial planners, but we are only allowed to offer clients core AIG products, mostly annuities. Products are proprietary and and even though you service the clients and build the relationship, they belong to AIG. You will have a strict non-solicit. You can be put into an arrangement with a “senior” advisor which is helpful if you are starting out in your career. However your GDC just helps to earn that senior rep more and get them paid out at a higher percentage on the grid. This allows the top producers to be paid at a higher payout than what they produce individually because they have 1-4 junior reps’ GDC being counted as the seniors’. As a junior rep, I was not paid the majority of my commissions earned until a quarter later during a “reconciliation” process. There seems to be little HR oversight on local management. Management can be verbally abusive and inappropriate with their word choice during individual and team meetings. I reported my concerns to HR but I was not followed up with. I’m glad that I’ve moved on.

Viewing 328 - 330 of 4,881 Reviews

Glassdoor has 8,621 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.