AT&T reviews

3.3

52% would recommend to a friend

(42,031 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

If you desire to work at a place where advancement and education are not valued, then AT&T is the right place for you. You can work here for 35 years on cruise control, just kiss the right tail and you'll be fine. That's assuming that your director, ED, and VP don't screw enough stuff up to get everyone surplused. So if you are a yes man, who had no desire to get additional education and you don't want to get promotoed, then this is a good place to work.

Cons

I worked at this company for several years and had several years of "far exceeds expectations" on my yearly appraisial. I never got promoted despite many attempts to do so. As a manager you have no authority to make decisions. All decisions have to go through about 15 layers of red-tape to get approved. Senior managment is greedy and lines their pockets with 8 and 9 figure salaries, bonus, options, etc. while they continue to take bonus money and raises away from lower and middle management. Be prepared to purchase your own supplies as AT&T will not provide them for budget reasons. Morale is extremely low and when I left, I had dozens of colleagues ask me to keep their contact information in case there were opportunities at my new company. There is a sense of sadness when you walk into many of the offices as most people really don't want to be there. Don't fall for this line from managment..."This job is the right opportunity for you and you'll get exposure to the right people who will help you get the promotion you deserve and have proven in your skills and work habits." I heard that several times in many different positions and when the opportunties to go up a level opened up, I'd get this line..."Well, the budget is really tight right now and I really can't promote someone right now and I'm going to have to make this a lateral move." That was a common occurance. Backstabbing to get ahead is commonplace.

1.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are the main thing keeping people there in my line of work, but the company is doing everything it can to take those away.

Cons

Micromanagement, senior management making decisions without taking feedback from those who have to carry the decisions out, poor performance reviews, lousy compensation given the vast profits the company is reporting, unrealistic policies and procedures, poor resources, lack of management support of employees, lack of communication between departments, management giving orders from the top down with little regard for the consequences.

1.0
Dec 3, 2025

They don’t care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and that’s about it.

Cons

Over the past several years, the workplace culture has declined significantly. The “people-first” approach that once set this company apart no longer seems to exist. Employees with decades of service—those who have earned awards, delivered measurable value, and saved the company millions—are often let go without meaningful consideration. Leadership decisions are frequently made without consulting direct supervisors, resulting in sudden workforce reductions that occur as often as every quarter. This creates an environment of instability and uncertainty, where employees feel constantly at risk. There are many companies that genuinely value and support their employees. Unfortunately, this is no longer one of them. The lack of transparency and consistent layoffs make it difficult to feel secure or focused in your role.

Viewing 343 - 345 of 42,031 Reviews

Glassdoor has 46,447 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.