AT&T reviews

Work to family life is totally unbalanced. They don’t care if your kid is sick. They just don’t care. Their version of HR is horrible! He can never get a clear answer from anyone, and everyone says you have to go somewhere else to get the answer. If you call and you get somebody from overseas every time. It is so difficult to get your information from them. It’s ridiculous.

Employees are nothing but a number as far as how you are treated. The company constantly preaches safety but continually demands you respond to unsafe environments and conditions. No family life outside of the company due to the amount of overtime worked. Management has absolutely no idea what happens in the field on a day to day basis and is only concerned about there numbers looking good despite the numerous roadblocks techs have to negotiate daily. I personally am divorced and lost my family due to working 3rd shift from what was explained to me that “some tickets don’t look good open 24 hours in this column and it looks better in this column” not for better customer service but because it looks better in a different column to someone 5 states away… After 2 years the 3rd shift went away due to lack of work every night and of course having techs out at 1am might be a safety issue.