AT&T reviews

3.3

52% would recommend to a friend

(42,034 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,034 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

You can make a crazy money, but what at what cost? Your sanity? Morals and ethics? They don’t care about you breaking the rules if you trending… but let them phones not be selling? Aw yeah you getting thrown clean under that buss lmaooo. I mean you get your own car lol…. Like I said. If you selling them phones, you could drive that jawn to Egypt they wouldn’t care. But they track everything, so once they wanna turn on you you’re cooked. So choose wisely. If you are okay with swindling customers, lying and taking advantage of innocent people, destroying their credit and future, stealing, making it seem like they are getting one deal and not getting a deal at all… oh yeah this the place for you lol. We get cool clothes tho no lie they was fake flee. You can wear basically whatever with the att gear. If you a hustler, I mean can sell sand at a beach this is the job for you lol. If you’re looking for quick money, a job that gives your transportation… this the one. If you want long term, don’t lol. You like having free time and a social life, don’t do it. If them phones getting sold during work hours you good… if not them joints gotta get sold one way or another. I was able to create beautiful bonds and have amazing life changing experiences talking to my customers. Those interactions are what made me love and get up for the job everyday (and the $ lol). For the first 2-3 months I think you get minimum commission pay + your base pay. Checks gone be fat. So if you wanna come up off a few thouwow in 6 months go crazzyyyy.

Cons

The management is terrible, the company lacks morals and ethics, and is filled with corruption top to bottom. I’ve been apart of sales that broke many codes and laws of the company, but hey 25 phones a month right? Your experience and success is heavily dependent on your manager, team, and what prior sales experience you have. The first manager I had was one of the best in the company, and I’ve ever had in my life. I loved my team and coworkers dearly, it was very much a family. But when we switched management, everything changed for the worse. You will definitely have to work during your breaks, after hours, during your off days, holidays lol… just be ready to make ATT your life because even the most successful people there have no life outside of it. Not all top sellers commit fraud, but best believe some(most) of sales aren’t clean. Think about it, how many people really are changing phone companies everyday? How many people actually have the money to switch and pay for the phones? In this economy? Especially depending on what areas you are trying to sell in. Team calls every morning, text check ins, team meetings every week. Some people had to drive a hour and a half at 5-6 am just so we came in to talk about #s and stuff for 10 mins… that could’ve just been a video chat and is all available to view via internet. The company has a long history of not being trusted by the workers or customers. Go ask people about their experiences with att lol. I’m sure it’s not just them, all companies have issues but I can only tell you what I’ve witnessed on the clock in the blue. The company doesn’t give a lick about the people, they only care about the profit. They outsource customer service reps so communication over the phone, across the globe, with accent barriers and very angry customers… you do the math. Not everyone wants a phone, nor needs one. Especially if they are already not satisfied with their att services. Oh yeah, and then the best promotions and deals get taken away. The best leverage you have to make customers switch usually ends up being “hey we have good service and new phones for you! We understand you can’t afford switching but we are going to hassle you about it and say forget the actual issues you called us here for!”

1.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about AT&T Bratislava

Cons

First- do not accept any relocation bonus (in case you want to relocate)- they will terminate you during the probation period( they will find a reason to do so) and after- they will ask you to pay back the relocation bonus+ some extra expenses ( like meal vouchers or holidays). Mangers will always stay on your back,make you listen to some crappy calls, and least but not least- good people were terminated because of accents( Arabic, African, Eastern European) , under the mask of diversity and acceptance...

1.0
May 24, 2024

RTO Lay Offs Abound

Recommend
CEO approval
Business Outlook

Pros

The employees work really hard and suppport one another. The benefits are good. The pay is average.

Cons

Executive leadership does not care about its employees or customers. They care about their compensation package. C-Suite can make bad decisions and no one is accountable (T-Mobile merger cancellation $4B cost, merger after merger with no value add - DirectTV, Time Warner). Now the latest gimmick is to surplus employees by saying it's an RTO strategy. Requiring employees to move to other states without relocation funds or making employees commute to other states 3 days a week on their own dime. Stankey and Legg repeatedly saying, "if you don't like it then leave". CoS Laforge's lack of sympathy during a town hall where folks were losing their jobs and her response to the questions was, "blah blah blah". So if you want to work with people that feel that way about their employees, then yes this company is the place for you!

Viewing 358 - 360 of 42,034 Reviews

Glassdoor has 46,450 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.