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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,048 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      1.0
      Oct 15, 2020

      Only a number

      Ihx (in home expert)
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits such as 401k and insurance ( will need when your health declines due to stress)

      Cons

      It is not worth it. They treat like you are disposable,trash. As they like to say, every day is a new day. So if you get sales the day before, it doesn’t matter. You need sales today. But if you don’t get sales the day before, they will make it known you are a failure. If they are trying to get rid of you, they will also go to every one of your dispatches until they find something wrong. From the vp, to the director, to the manager. nothing but a number. They make sure to always remind you that you are salary and salary is always on call. you should be able to answer your phone when you get a call. Day starts at 7:30 and can end at 10pm. Don’t make plans. High turnover. No one can have Friday or Saturday off unless you use your vacation. They make you work holidays off now. You used to be off but decided trying to make a sale was more worth it. do not work here. I cannot stress this enough, there is a high turnover. In the past six months, 7 people have left my previous team.

      2.0
      Sep 24, 2020

      Be prepared for lies and layoffs

      Senior quality/m&p/process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      AT&T would be a great place to work if it weren't for all of the cons (see that section). In general, the people below Director level are all really smart, incredibly helpful, and dedicated. Plus, AT&T has very generous pay and a really impressive employee development program, with a ton of free courses and tuition reimbursement for those pursuing advanced degrees in programming, data analytics, and other skills.

      Cons

      Oh, where to begin. First, AT&T is horribly mismanaged, and is the perfect example of the Peter Principle of promotion to inability. Their handling of both DIRECTV and HBO Max are prime examples of their incompetence. Since they took over DIRECTV has been destroyed by the cancerous Stankey, losing customers at a rate double that of other cable companies. while the HBO Max launch was such a dud it resulted in massive layoffs in the newly acquired Warner Media group. But the incompetence and mismanagement is nothing compared to the lies and greed of the top execs. And they do lie. Constantly. In every one of their pointless, stupid 'townhall' meetings top execs just lie. Some examples: After the 2017 corporate tax cut then CEO Stephenson said that AT&T would put the money toward employees and creating jobs -- only to have a round of massive layoffs a few months later. Then again a few months after that. And then again every quarter since, ultimately shedding nearly 50,000 jobs over three years. Execs promised to make DIRECTV their priority after the 2015 takeover (lie). Execs promised to expand low-cost internet service (lie). Execs promised to focus on promoting from within (lie). Etc etc etc. The biggest problem is that it's the rank-and-file employees who end up paying for all of the staggering incompetence, mismanagement, and lies by the top. Whenever there is any trouble there are layoffs at the 1st and 2nd levels, often affecting thousands or tens of thousands employees. But senior executives continue to rake in grotesque bonuses and double-digit annual raises, while those at the bottom get reamed. This place is toxic, and under the reign of that arrogant douchenozzle Stankey AT&T will only continue to fail and stumble and deteriorate.

      1.0
      Sep 13, 2020

      You need to be bullet proof

      In home expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      no commission cap, great health insurance

      Cons

      dangerous, no boundaries, no structure, reckless behaviors, it's like working for a mob boss, excessive hours 120 a week +, everything is considered needs of the business & mandatory, can not solicit, no sales exceptions, very dishonest, constantly changing & setting unrealistic sales expectations, Very HIGH turnover rate.

      Viewing 382 - 384 of 42,048 Reviews
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