Booking.com reviews

work hours management team unprofessional attitude impossibility to grow based on merit alone

After a promising start, I've become disappointed working here. Having worked in similar roles for a few years prior to joining, I took a pay cut to come here on the understanding that Rentalcars would allow me to develop valuable technical skills. Ostensibly the company places importance on developing its people. However, I've struggled to achieve any success (either personal or for the business) because of a lack of good management. When approached about this, managers gave every indication that they were keen to address the issue, but repeatedly declined to do so (e.g.: not following up on agreed actions; failing to take on board key messages so that I've needed to outline the same problems and solutions each time we have the conversation). After protracted discussion over a period of several months (during which I haven't seen any attempt at amelioration) managers are now beginning to blame me for the situation - in one case citing a perceived issue with the standard of my work which they claimed to have been made aware of some months prior, but had not shared with me. This has diminished my confidence at work, and trust in senior colleagues. While the company can lay claim to some laudable initiatives (regarding, for example, ethics, professional development, and diversity & inclusion), it's the management that can make or break a workplace - unfortunately I can't recommend this one.