Booking.com reviews

4.0

80% would recommend to a friend

(7,600 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 7, 2019

Start up turned corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed office environment, Potential for career progression in the Amsterdam head office Great systems and tools to get the work done Office is in a great location Perfect if you looking to learn about ecommerce Great opportunity to learn about other teams within Booking.com and increase your knowledge base Great culture and morals

Cons

Booking.com is a corporate company that is pretending to still be an edgy start up. Micro managing has become a trend in the office Managers train their team on how to do their jobs when they dont get involved and do the job themselves (how can you train best practice when you dont get your hands dirty) Benefits have been cut back (Yearly meeting in Amsterdam cancelled and monthly social outing cut to £5 per person.) This would have been better received if senior leadership did not make false claims about the cuts. You can progress fast at Booking.com but you need to play the corporate game to do so The fact that Booking.com is the number 1 accommodation provider has got to some peoples head both internally and externally and there is no longer that play to be the best attitude It does feel like management and certain staff are trying to catch you out when you have done something that they dont agree with. In the annual company survey trust in leadership was terrible Lots of senior staff in head office go missing

1.0
Aug 3, 2019

Stay away! Cronyism, mismanagement, lies.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amsterdam is a nice city. If you are happy with being a 'yes man' then Booking is definitely the place for you!

Cons

Do not join this horror show. It WILL ruin your life. Everything is rotten: management is so incompetent and simply "got there by mistake" that it horribly fears smart people with innovative idea and credentials. All the best talents are leaving or about to leave because they're pushed out by idiotic managers who play games with people's lifes. Do you know people get hired from outside Europe (they call it diversity but it's cost saving), uprooted from their previous life, then parked in a limbo where they have no scope, no team, no goals? I know of at least 4 or 5 highly paid positions especially in Product Management that literally have no work to do and left on the bench: the best part is that nobody told them in advance! Bad situations like this can happen TO YOU because management doesn't exist here. The only way to survive is to obliterate your professional dignity and become a 'yes man' drone: do not buy any of the recruiters' lies about the company culture, they are well known for being the most incompetent of all workers at Booking and are rewarded for their ability to just lure people with lies and hit the quotas. I cannot but stress how you should STAY AWAY from this company which completely lost its direction and strategy. Nobody knows what is going on and top leadership is panicking. Booking.com, once the most efficient PPC machine to sell hotels, has entered its senility and won't find any rejuvenation potion anywhere: its tech is decrepit, its management fears innovation, its best people are leaving. Over the next few years the company will have theee options like most old people: slowly dying at home on its own bed surrounded by family; dying in a hospice under a heavy amount of pain-relieving drugs; euthanasia. If you have ears, listen.

1.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Booking.com core culture, office view, free fruits.

Cons

Really bad politics, management at local office always communicating in their local language which excluded English speaking employees. Focus only on KPI's to a point of under recognition of genuine contributors. No proper support & training given and NO TEAM SPIRIT.

Viewing 442 - 444 of 7,600 Reviews

Glassdoor has 9,149 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.