- You can’t be yourself. If you're different, they may just ditch you or say you don’t pay attention or aren’t enthusiastic enough - even though your performance shows otherwise.
Instead, they expect you to join their herd of sheep >> develop a fake smile, kiss up everybody and absolutely adore everything the company does - basically adopt their robotic mentality and forget about your common sense. I actually don't know why they just don't use bots for their customer service as when you communicate with customers, you're forced to use their templates that often don't make sense and sound silly and are so obviously just copied and pasted when customers read the response.
- Dishonesty. Before you join the company, they reassure everyone they don’t care about quantity but quality but then it's all about targets. I think they could be honest about it from the beginning as there's no reason to lie about that but I guess their pretentiousness won't allow it.
- Incompetent team leaders who play favourites and who often only became team leaders because of that and because they’d been working for the company for years. They keep repeating their nonsense even if you prove them wrong as they automatically think they know everything better than you just because they’d been with the company for longer. However, I must say there are also some nice and relaxed team leaders, you just need to be lucky to get allocated to the good ones.
- The information you’re given is inconsistent - when you ask about something, everyone will give you a different answer all the time.
- Don’t you dare going to the toilet when not on a break or logging in to your computer 10 seconds late.
- They say everyone makes mistakes and that’s how you learn. However, if you make a mistake, they suddenly forget about how you were before and never give you a chance to improve yourself as they will immediately put you on their blacklist and forever use the one thing you once did wrong against you.
- They watch you all the time, every single thing you do is monitored.
- The company doesn’t care about their employees who are just numbers to them. They can fire anyone they want at anytime and quickly find a replacement.
- Super short lunch breaks - 30 minutes is barely enough, would prefer having a 40 minute lunch and the other two 15 minute breaks to be just 10.
