Booking.com reviews

We appreciate your feedback. We’re constantly striving to create opportunities for growth and development for all of our employees and we’re glad you see you’re benefiting from our training programs. We are actively working to better our processes to help our teams work to their full potential. This includes improving our management capabilities and team member schedules. Hearing more about your concerns will help us during this process and we encourage you to reach out to your HR Business Partner. Many thanks, The People Team at Booking.com

Hi and thanks for your review although I am clearly disappointed with how you feel. I agree with you that the people and products are good. I have to disagree that the management direction is very confused. I'd say we are very clear on what we need to do and how we need to do it. Our annual OKRs (objectives and key results) are published across the organisation and we regularly review them and share our progress. Also I have to say from my experience we are one of the least political organisations I have come across (let alone worked for). Having said that, I don't know which part of the organisation you worked in or who you categorise as management so if you'd like to contact me with some more specific feedback I'd be really interested to hear it. Thanks again Ryan