Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Feb 22, 2018
Recommend
CEO approval
Business Outlook

Pros

It gives possibility to travel abroad for numerous of trainings, and also travel within Poland. Company do care about how you travel or where you stay or how much you can spent durring the businness trip. Also company is paying a lot of attention that you do a networking arround the globe which is really great. Nice office.

Cons

All of my opinios are to do with WARSAW Office - Poor salary compared to competitors (much below Warsaw average) - Very little choice of benefits in comparison to other big companies - Every year before Christmas some people are getting fired (especially in 2017!) without any serious reson. They have been picked by Management because they just simply did not like them. The process of fireing people is just humiliating and takes unsuspecting employees by surprise. - Working enviroment is just destructive and getting worse, due to Management. Employees are just often affraid and SCARRED of it, no one even dares to give a motivational feedback either to Management ( which is STRONGLY required from all employees) just because people are afraid that they will be fired afterwards. - Management requires that we give each other feedback, but Management will regard it as a personal attack if the feedback is given to them - Seniors' management style is immature! They have no idea how to manage people. There is no way to have your own opinion as Seniors want to hear only what they think (or their managers told them to think), and if you differ with your opinion they will tell you that you do not follow the companies' values. Naturally it will most likely affect your quarterly review, which has impact on your Bonus. In result if you want to have bonus you HAVE to flatter them - Management is two-faced especially seniors who tell you one thing and then something totally different to Area Manager just to cover for themselves - No prospect of advancement or promotion within the Polish office, from time to time there are some senior positions opened but you get very little pay increase for any of those promotions

1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great Offices - Some decent people

Cons

- Very cliquey - Job description was interesting, ended up being a glorified 1st line technician with 3rd line skillset. - Old systems

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Booking.com Response
8y
Hi and thanks for your review although I am clearly disappointed with your feedback, all feedback is genuinely welcome and is reviewed by the Leadership Team once a month so really thanks. There's not much to add really other than to say, yes we do have some old systems, show me a tech company that doesn't and I'll show you a brand new start up. Having said that, what we do have is a robust plan to deal with that and that plan is being implemented. I'm also not sure when you were with us but our recruitment process is now very open about the positives and challenges from a tech perspective. I am sorry that we were not the right company for you, that is not how we want anyone to feel but I wish you well and hope you have found somewhere that you really enjoy - cheers Ryan
3.0
Nov 4, 2017

It's ok

Recommend
CEO approval
Business Outlook

Pros

Diversity, interesting people, business orientation, nice benefits and perks, flat structure, work/life balance, smooth relocation procedure

Cons

- I had a feeling that showmanship is valued more then craft often times. Showmen got promoted much faster while makers can be overlooked for years; - The scope of some teams is extremely small. People got bored doing endless tiny changes on a couple of screens; - Too many teams working on the same product. As a result fragmented user experience and not cohesive look and feel.

Viewing 538 - 540 of 7,604 Reviews

Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.