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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,604 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      3.0
      Oct 30, 2017

      Forward thinking company, bad management

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of travel, make friends from all over the world, the ability to work in a diverse atmosphere, you can work on developing your skillset, a lot of trainings

      Cons

      Bad managers: micro manage, bad communication, lie about communication to pin colleagues against each other, do not take responsibility for their actions. They are not inspiring and lack leadership skills. (this is not in every office, just be aware if you go in for an interview)

      3.0
      Oct 26, 2017

      Swings and Roundabouts.

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair Salary. Colleagues in London office are a major plus. Free Lunch also included, although this could be improved upon. Overall. Not too bad. I've worked at FAR worse.

      Cons

      Far too many rules and regulations. Major favouritism goes on between management and staff. If your face doesn't fit, you're stuffed. Goal posts are shifted all the time. Lots of colleagues bsckstab to get ahead. Very two faced. They need to relax a bit if they want to keep staff.

      avatar
      Booking.com Response
      7y
      Thank you for writing this review of your time at Booking.com. We want every employee to be able to work together in a positive, professional way. That’s why we’re tightening our focus on performance management this year – aiming to ensure that managers are always assessing their teams with consistency and fairness. We believe that employee feedback is important to improving as a company, so we appreciate your feedback. We’ve also found that our employee engagement and culture survey is a great way to recognize team work where we receive far more positive feedback than negative ones. These feedback tools are key to helping us address any concerns and frustrations, so that we can continue to have a supportive and enjoyable working environment. If you’d like to provide further feedback, your HR Business Partner is happy to speak with you. Many thanks, The People Team at Booking.com
      3.0
      Oct 12, 2017

      Good step on your career but don't get too excited

      User experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent relocation package, salary is okay on Netherlands if you don't have a family, a lot of teams to explore, if you are lucky with your team you get to travel, work hours is not heavy at all, nice office, amazing people, good name on resume.

      Cons

      You have a 50/50 chance that your management is either good or really terrible, they will always try to bring your perfomance down (and they believe that will encourage you to do better, ask the many burnouts in the company), for a creative Designer you will stagnate in 6 months, to become a senior you have to touch everywhere and not have a high quality work, the business is kinda lost with new products, code base / technology is bad, design guidelines and quality are joke, benefits of working here are not so great and once you open your eyes to job positions outside Amsterdam, you realize this is far from perfect.

      Viewing 541 - 543 of 7,604 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.