Booking.com reviews

4.0

79% would recommend to a friend

(7,605 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Oct 7, 2016

No one will do it for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free fruit, trips to Amsterdam, and your colleagues. Seniors are the most helpful and willing to push you along in your career. Team Leaders lean on the seniors for everything regarding procedures and navigating the extranet and website.

Cons

Keep track of your great work, and get ready to defend it. Theres a microscope on where You can improve and this will cost you your bonus. No one is going to do it for you. You can not count on your Team Leader to even bee around or have the the Booking values to go to bat for you.

3.0
Aug 25, 2016

Engineer.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, nice office and good location.

Cons

Opportunities dangled like carrots, personal growth restricted by typical overarching old school enterprise company policies, this is not a place for those progressing quickly in their career. Technical challenge is none existent. Salary is not competitive. ~10% below average.

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Booking.com Response
9y
Hi and thanks for your feedback.I am obviously disappointed with some of your feedback and would really like to understand more. I clearly don't know where your specific frustrations stem from but I know there are a huge amount of opportunities at Rentalcars.com. Just look at our current vacancy list on www.careers.rentalcars.com there are a significant number of positions available at all levels across the business, all available for internal applicants as well. Of course I don't know where you are in your own development journey but the opportunities are there and we have loads of examples of colleagues who have progressed very quickly. I'm also intrigued by your comment about "old school enterprise company policies". As a business we are policy lite, so I'd love to understand what you mean. If there is anyway you could pick up with me, I'd love to talk about your concerns over a coffee. Thanks again Ryan
1.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Bonuses every quarter on average $400 after taxes.

Cons

Terrible company. You are expected to take call after call and listen to complaints all day and have no tools to resolve the issues. It makes you feel terrible knowing that the caller needs help right away and you can't help them at all. You have your lunch and two breaks and if you need to use the restroom any other time too bad. Don't work here, the yearly trip to Amsterdam is not worth especially because you are there working. It's not a vacation as they make it sound.

Viewing 550 - 552 of 7,605 Reviews

Glassdoor has 9,155 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.