Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Apr 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free fruit and coffee, friendly entry-level colleagues

Cons

The company has declined sharply over the past couple of years. There's little room for growth, unless you're a favorite. The management does not hold employees to the same standards and the review/feedback system has been changed in ways that allow management to get away with very questionable behavior and with treating employees very poorly in a way that is "compliance friendly" They've stripped back more and more of the "perks" that they advertise during the interview process as time goes on, but will not consider feedback seriously. There's definitely a "If you don't like it, other people can replace you" mentality these days. This is not the company it used to be, and there's a good chance there won't be a long term improvement in the future

1.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts and multicultural environment

Cons

- It’s almost impossible to ever get the holidays you want (“computer says NO”) - sickness policy is too strict and does not respect medical and personal needs of the individual person - time spent at the toilet is measured and you get told off if you stay more than 10 mins - the “free” food they serve at the canteen is unhealthy and smells/tastes bad - team leaders do not have any knowledge, be it technical or operational - senior management is selected with apparently poor criteria and recruitment process is not transparent - all feedback you offer to management goes wasted, and if they don’t like you they make sure they find a way to sack you or to make you leave - very difficult to get through seniors for support - different team leaders treat their staff very differently in the same office, and be prepared to change yours every 2 months

Viewing 163 - 165 of 7,592 Reviews

Glassdoor has 9,137 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.