Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1843) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1265 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1133 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1111 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 903 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Bad managers or team leaders" ((in 517 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Aug 10, 2017

Customer Service Advisor

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

No calls. That's all i can think of.

Cons

Too many.. Ive been working in the company around months. It has really bad reputation in the city. Really stupid Management, which requires from you to adhere to all rules, if you late 1 minute, they will make an official discussion , you can be late only 2 in 6 months (even if ure sick and have a proof), after that you are fired. Some managers are alright, but Senior make it terrible. Basically you feel like a slave on the slave ship. CUlture and values just dont exist, remove those hanging boards from ceiling saying about high culture. Some managers shout at you for smallest reason. I would never recommend this company to the friend.

2.0

Apr 5, 2017

I'd compare it to a live circus everyday.

Coach

Recommend

CEO approval

Business Outlook

Pros

It's a job. I'd say getting paid is a pro, but sometimes they can't even pay you ontime. Well go over that in the next section.

Cons

It's a call center farm. Too many people and too many rules. 3 minutes of bathroom time, schedules created by people who work overseas and have no idea what they're doing. "Bonuses" based off of surveys. (Which your job is based on, but you and the company are grouped in together and the feedback isn't separate on said surveys so it's impossible to always get good surveys). There's no organization. Everyday the rules change. In the Arizona office there are 3 HR people to about 2,000 employees in the building. You can tell how well that works out. I tried to let someone go once for poor performance but I couldn't because we were understaffed... so we kept horrible people around ton fill the gaps.

1.0

Feb 9, 2017

High expectations set, never meet

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

People you meet there. Job itself is easy enough. Located in the heart of the city.

Cons

Terrible pay. Pushed hard for "customer satisfaction" to the point of stressfulness. Inner politics rampant beyond belief. Favoritism. Promised growth in the company. Near unattainable insentives. Impossible KPIs. The list could go on.

Viewing 217 - 219 of 44,680 Reviews

Jobs at Concentrix

RTA – Real Time Analyst (Call Center | Español)

Representante Senior, Relaciones Laborales y Ocupacion

Ciudad de México

View job

Team Leader, Operations

Ciudad de México

View job

Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

View job

Concentrix

Concentrix reviews

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Customer Service Advisor

I'd compare it to a live circus everyday.

High expectations set, never meet

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