DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
avatar

Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
1.0
Sep 19, 2023

TERRIBLE

Recommend
CEO approval
Business Outlook

Pros

Training was nice. Paid and 2 weeks. All work from home

Cons

Working til 10pm(ct) 4 days a week. Always changing commission structure. Always laying people off. You are micro managed to no end.

4.0
Sep 11, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

great pay ongoing training decent management

Cons

You have to really prepare yourself to lose your soul. Retention work is draining

1.0
Aug 28, 2023

not worth it

Recommend
CEO approval
Business Outlook

Pros

good money if youre good at the job. manager is always breathing down your neck.

Cons

just about everything . you're just a number to them

Viewing 34 - 36 of 141 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.