DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
avatar

Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
3.0
Aug 17, 2023

Help keep customers!

Recommend
CEO approval
Business Outlook

Pros

Former 1-yr employee Dish Anywhere app Hopper 3 ease of use, recording time and easy find lighted review control.

Cons

High cost Spotty reception Out of the blue Hopper restarts Lost recordings due to poor reception or automatic restarts Siding damage from where technician incorrectly installed receiver antenna System outages that didn't let me pay my bill out talk to an agent Limiting agent decision-making needing manager approval for everything

3.0
Aug 16, 2023

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

Good pay. Nice Head Team Member

Cons

Horrible Management. Non caring hopefully they secured new help

Viewing 37 - 39 of 141 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.