DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
avatar

Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The money is good and better than average.

Cons

Everyone is going to streaming so you're basically just canceling accounts all day, it's a race to the bottom.

4.0
Aug 8, 2023

DISH

Recommend
CEO approval
Business Outlook

Pros

good benefits, good pay, remote work

Cons

Irate customers, long days, repetitive in nature.

3.0
Aug 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent Training and the commission was great

Cons

The goals that management set were often time unreal. It’s really hard to sell the same channels for $159 that a person can get for free

Viewing 40 - 42 of 141 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.