Question 1

Is DISH a good company to work for as a Customer Service Representative II/Retention?

Accepted Answer

Customer Service Representative II/Retention professionals working at DISH have rated their employer with 2.8 out of 5 stars in 141 Glassdoor reviews. This is a higher than average score with the overall rating of DISH employees being 2.7 out of 5 stars. Search open Customer Service Representative II/Retention Jobs at DISH now and start preparing for your job interview by browsing frequently asked Customer Service Representative II/Retention interview questions at DISH.

Question 2

Does DISH pay Customer Service Representative II/Retention employees well?

Accepted Answer

Customer Service Representative II/Retention professionals rate their compensation and benefits at DISH with 2.9 out of 5 stars based on 141 anonymously submitted employee reviews. This is 3.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative II/Retention salaries at DISH.

Question 3

How happy are Customer Service Representative II/Retention professionals working at DISH?

Accepted Answer

31% of Customer Service Representative II/Retention employees at DISH would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Customer Service Representative II/Retention professionals have also rated DISH with a 2.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.3 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at DISH?

Accepted Answer

Customer Service Representative (358), Technician (284), Field Service Technician (181), Inside Sales Representative (147), Account Executive (145), Retention Specialist (105), Manager (103), Field Service Manager (102), Sales Associate (99), Sales Representative (80), Operations Manager (77), Software Engineer (77), Installer (66), Business Analyst (63), Inventory Specialist (62)

Question 5

What are the pros of working at DISH according to real employee reviews?

Accepted Answer

"The pay was good and after a month or so the mastery of skill sets is very beneficial." ((in 677 reviews)); "The people are great and the advancement is there if you want to work for it." ((in 409 reviews)); "training is good and you get up training almost every week." ((in 166 reviews)); "Working at Dish I made good money and a lot of money I made $85K by September." ((in 128 reviews)); "Great coworkers and the downtown location was very fun" ((in 120 reviews))

Question 6

What are the cons of working at DISH according to real employee reviews?

Accepted Answer

"Insurance benefits are terrible for families ($5000 deductible) before anything is covered." ((in 456 reviews)); "Upper management is clueless and will belittle you any chance they get." ((in 205 reviews)); "No work life balance have to pick up slack from other workers never know what time you'll be off" ((in 187 reviews)); "Long hours meant that you wouldn't always be getting home at the expected time." ((in 186 reviews)); "CPAW isn't a culture anyway and the real culture at dish is toxic and stifling." ((in 164 reviews))

DISH

DISH Customer Service Representative II/Retention reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Retention Specialist

Customer Service Representative

I worked at DISH for 5 years in the call center.

Jobs at DISH

DISH reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

DISH reviews FAQs

Jobs at DISH