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      TTEC

      Engaged Employer

      TTEC reviews

      Worst job ive ever held - Technical Support TTEC Employee Review

      1.0
      Aug 29, 2017
      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a job that gives you a check.

      Cons

      They do NOT work with your schedule. They do NOT care about employees who give their all. They do NOT keep promises or discussed and agreed to situation then blame it on the client. They work on quantity not quality employees and theyd ratjer let you go than work with a schedule. People should not have to chiose between their job and being able to get home at night because they wont adjust schedules for bus riders. The pay is low and drama is high at all times. They do not professionally handle huge illegal issues or drug test to avoid said issues. And i know because i was not tested in anyway for drugs or ability. The client should be wary of who they choose to represent them.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      7h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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