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      TTEC

      Engaged Employer

      TTEC reviews

      Great co-workers, stimulating work environment, but... - Customer Service Representative/Trainer/Administrative TTEC Employee Review

      3.0
      Dec 26, 2013
      Customer service representative/trainer/administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The agent staff and coaches offer great support and tips to succeed. Team leans bend over backward to help agents at every turn.

      Cons

      Tech support. Usual response for problems is "you need to buy a new computer" or "you need to buy a new router." not realistic for a work from home minimum wage employee. Desktop software apps antiquated and unstable. Much improvement will be needed to keep this company viable.

      Explore other reviews about TTEC

      5.0
      Oct 20, 2025
      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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