TTEC Customer Service Representative/Trainer/Administrative reviews

3.0

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(1 total review)
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Kenneth D. Tuchman

Not enough data to show CEO approval

Reviews by job title

1 review
3.0
Dec 26, 2013
Recommend
CEO approval
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Pros

The agent staff and coaches offer great support and tips to succeed. Team leans bend over backward to help agents at every turn.

Cons

Tech support. Usual response for problems is "you need to buy a new computer" or "you need to buy a new router." not realistic for a work from home minimum wage employee. Desktop software apps antiquated and unstable. Much improvement will be needed to keep this company viable.

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