STAY AWAY - Inside Sales Representative TTEC Employee Review

1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The only Pro was working from home.

Cons

This job was the worst job I had ever worked, the pay is extremely low 8.50 per hr, (no chance for a raise EVER),trying to get a day off was impossible they had the allowance set at Zero so you were always denied. It is a joke trying to get in contact with HR (human capitol), they are not flexible with schedules as stated in their job posting, they change schedules on you with only a 24hr notice, I was in a regular non seasonal position and was laid off due to the program pulling their contract, I was then offered another position in which I accepted to only a week later get an email saying they apologize but the training class was cancelled. This is a bad company to work for I honestly don't see how they are still in business, no STABILITY, DEAD END JOB.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Some insurance benefits Reasonable Pay

Cons

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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TTEC Response
2d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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