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      FedEx

      Engaged Employer

      FedEx reviews

      3.5

      58% would recommend to a friend

      (35,492 total reviews)
      avatar

      Raj Subramaniam

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      FedEx has an employee rating of 3.5 out of 5 stars, based on 35,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      35K reviews
      4.0
      May 29, 2008

      FedEx- Strong,Supportive & Reliable

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They say we will never be laid off, so job security is good. But they are also not hiring so... Good benefits and they do seem to honestly care about you and how you feel and work. Very good people too work with both in the lower levels and in Management.

      Cons

      Rather tedious work, very little variation. Also at time feeling of not really being able to help the customers as much as you would like. Which can make the job very stressful at times. You know you will be taking the same kind of calls 8hrs a day 5days a week with very little variety or change in routine.

      5.0
      May 24, 2008

      FedEx is a great place to work.

      Senior communication specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The "people-service-profit" policy that puts people first in decision-making. As stated in the early days, "Take care of your people, and they will give good service, and that will lead to profits." As a corporation, this emphasis has to some extent been watered down, and the focus in taking care of people has been on providing top-notch benefits, rather than on managers treating their employees well. However, the majority of management does treat employees well. In fact, the higher in management, the nicer the person tends to be. Upper management largely comes from within the workforce, and attempts to stay connected with the workforce.

      Cons

      Like any large company, there are pockets where working is less pleasant than others. Even with a strong "people first" emphasis, there are instances where a bad manager becomes entrenched, or where policies don't seem to support people. It's such a huge company that at times, the decisions may seem to be disconnected from the needs of one area or of one group of employees. That said, the policies are heavily weighted in favor of employees, rather than management, and any employee who feels that they have been treated unfairly has opportunities to be heard by upper management, who are often more sympathetic to the employee than might be expected.

      5.0
      May 23, 2008

      Working at FedEx is not a job, it is an EXPERIENCE!

      Business development executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      FedEx has an excellent work-life balance and the opportunities to further your career or profession is excellent. FedEx thrives on delivering the "Purple Promise" to their customer, which is: provided their customers with an outstanding experience. The same holds true for FedEx employees...FedEx delivers an outstanding experience as you grow with the company.

      Cons

      Wow...I can't think of any downsides to working at FedEx. There are outside challenges (fuel cost, electronic document exchange, etc) that sometimes hamper the business development process, yet even with these challenges, FedEx provides us with the tools and resources to overcome the challenges.

      Viewing 35485 - 35487 of 35,492 Reviews
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