Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Benefits were good." ((in 39 reviews)); "Work life balance is good" ((in 37 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Nothing much salary is low" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 24 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 16, 2018

EVP

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Under new management and it's making a huge difference Strong strategic vision and really focused on customers and employees Able to learn something everyday

Cons

Some legacy pains but all able to be fixed

2.0

Dec 28, 2017

Fading into oblivion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally nice people to along side on the front lines. The company has a generous PTO policy if you survive beyond three years. Nice place to gain professional experience.

Cons

FADV is owned by an equity company intent on selling FADV in a couple of years. This means they are only interested in squeezing whatever money they can from FADV. Managers and VPs are only interested in preserving themselves as company continues to layoff front line employees. Management consistently sets employees up to fail with unreasonable goals or botched forecasts, then lays off the front line employees when their own botched numbers are missed. Company is over staffed with VPs and understaffed on the front line. Tread carefully if you are working here or considering it.

4.0

Dec 27, 2017

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great life-work balance, culture and environment.

Cons

Slow on board process for new employees.

Viewing 781 - 783 of 1,108 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

View job