First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
5.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I learned a great deal working with titles and auditing. Organizing was a big priority in achieving work my work

Cons

the company was always downsizing you did not know if you had a job from day to day. it is not a stable company to work for

avatar
First Advantage Response
9y
Thanks for your review! We believe in our vision, and with the help of our valued employees, we can continue to transform the industry. As always we encourage employees to speak to their managers or HR about ways to improve. The internal conversation and collaboration will create the opportunity for positive change. We are in it together!
1.0
Sep 6, 2016

This is not a company you want to work for. Keep looking!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Telecommute policy, free coffee and water. That's it. But since you have to write 20 words, you'll meet some nice people along the way as you walk to the office.

Cons

No corporate direction. If you're looking for a company that cares, this is not it. It's a sinking ship.

avatar
First Advantage Response
9y
As I posted in previous responses, I believe that people drive the success of First Advantage and our folks are amazing individuals who care about our customers, each other and our company; and for that we are truly grateful. Our company is growing, transforming and full of opportunity. In our quarterly webcasts and town hall meetings, we discuss the company strategy and direction for the future. I encourage employees to review this information and feel free to reach out to me directly with any questions. I also want to express that our company is committed to our team members. We are also investing in making our leaders better at leading people and championing our culture. As an example, over the past few months all our leaders around the world attended a two-day training session, led by me, to improve communications and collaboration skills all critical to living up to our commitment to our company values. This training will also be offered as shorter modules for all our team members. Despite all that we are doing, we still recognize that we are on a journey - as a company and as individuals, including me - and we still have improvements to make to be as good as we all aspire to be. The feedback we receive from our folks helps keep us grounded in what improvement needs to happen and how. I encourage and I really appreciate when our colleagues take the time to share feedback internally. Please feel free to reach out to your manager or Human Resources to share ways to improve. I always welcome the dialog directly as well.
1.0
Sep 4, 2016

WORST company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I guess the hours aren't so bad.

Cons

Supervisors aren't monitored enough. They do what they want, and show favortism to the people they like. I was on the verification specialist team, the supervisor when on maternity leave and had the "team lead" take over.. She was the most unprofessional, mean, and lazy person I had ever met there. She talked about people.... Talked about EVERYONE to other people.. just awful! The people in this department will watch your every move and report it back to management.. if the people are friends of the supervisor, you will definitely hear about it. They don't investigate anything, just simply act on it.. They'll be laughing in your face, and calling your hiring company over something someone has told them... hear say. If you're not liked, rather you're doing your job or not, they will continue to pick on you, only to justify why they aren't renewing a contract. The I.T guy was horrible as well. there are two, the older guy was nice, the younger one, not so much... if you need help, try not asking that guy, he'll talk about you to the team lead. It was a horrible experience for me. If you're black, go somewhere else.. This is not the place for you.

avatar
First Advantage Response
9y
I’m sorry to hear of your recent experience. Our organization fosters a high integrity environment and we take claims of inequality very seriously. We are an equal opportunity employer and work very hard to insure that our workforce practices are as fair and equitable as possible. In fact we are proud that we have a diverse workforce across our global employee base. As always we encourage employees to speak to HR about these types of issues. The internal conversation and collaboration will create the opportunity for positive change. I see that you chose to move on to other career opportunities and we wish you luck in your future endeavors. However, we encourage all employees to please bring any issues to our attention. Existing employees should please reach out to HR as a first step.
Viewing 865 - 867 of 1,107 Reviews

Glassdoor has 1,172 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.