Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 72 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Work life balance is good" ((in 36 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 30 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 43 reviews)); "Nothing much salary is low" ((in 36 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 28, 2016

Client Service

Account research specialist

Recommend

CEO approval

Business Outlook

Pros

great teamwork and team building

Cons

eliminating jobs and moving to Bangalore, India.

2.0

Jun 25, 2016

Specialist

Verification specialist ii

Recommend

CEO approval

Business Outlook

Pros

Good benefits for their employees

Cons

Management does not care if the work is done correctly just as long as it gets done.

First Advantage Response

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. Please do reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

1.0

Jun 25, 2016

In free fall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people who are doing what they can with the few resources they have to support their customer. The company is good overall for work/life balance as long as you are getting your work done.

Cons

Very sad story. LexisNexis Screening Solutions and First Advantage were once both great companies who took care of their customers and employees. With both now combined and owned by private equity neither the customer or the employee are taken care of anymore only the Private Equity Group is. Service levels and quality have deteriorated to the lowest levels ever due mostly to the movement of almost all support to India. The India teams are not trained well and have very high turnover so no consistency whatsoever. There has also been high turnover in the US of long term key employees to take the company forward due to all of the chaos along with cost cutting of many key benefits that management had committed to prior around bonuses, annual raises and 401K and then pulled back on after further review.

Viewing 883 - 885 of 1,107 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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