Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 72 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Work life balance is good" ((in 36 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 30 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 43 reviews)); "Nothing much salary is low" ((in 36 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 22, 2016

OK not Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to work from home, good benefits.

Cons

Do not feel there is any chance to grow. Managers are only looking out for themselves. They dance around honest answers to genuine questions/issues. Employees have no control over career path and have no choice in what position they are moved to. No one is held accountable for anything and the front line people will always take the fall. Most training is online and not effective. Off shoring work to India causes those of us in the US major headaches and more work in the end.

First Advantage Response

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. Please do reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

5.0

Jun 22, 2016

Great place to work

Head recruitment

Recommend

CEO approval

Business Outlook

Pros

Industry nLeader in the space

Cons

Bangalore traffic in peak hours to reach ITPL :)

1.0

Jun 11, 2016

Not a great organisation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None at all as of now

Cons

Micromanagers- I have never seen VPs wearing slippers to work and interfering in every operational decision ever in my life; I saw one for the first time in FADV. Very unprofessional and unfriendly senior management, who don't treat each other with respect. Empowerment of HR: the HR team should be empowered to take decisions. Unfortunately as if now, the senior managements decisions supercedes the HR policy. Transport: horrible! It's the first time I got to see transport admins refuse to have a single pickup scheduled as it was not sent 4 days in advance!

First Advantage Response

10y

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager, HR partner or the Global HR team to provide constructive feedback and ways to improve. Together we can make a difference!

Viewing 886 - 888 of 1,107 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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