Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Good culture and company values" ((in 30 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 31 reviews)); "Poor leadership and management." ((in 25 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews)); "Very minimal training and development offered and non" ((in 19 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 5, 2016

bad one

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

people work hard here and sadly not recognized enought

Cons

lousy senior management that doesnt understand background checks industry

1.0

Jun 2, 2016

Business Development Manager

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Fast Moving, innovative and the dominant player in the niche market

Cons

Decentralized within different region, bad cooperation, unregulated market

First Advantage Response

10y

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

1.0

May 31, 2016

Anti women organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None, nothing, zero, Nada

Cons

Everything... Especially the senior guys they absolutely have no idea about leadership but yes you can have them talk about it for hours... The EVP uses abusive language on the floor, on calls... Everywhere. FADV is ANTI women

First Advantage Response

10y

Thank you for your feedback. The Company is committed to providing a work environment in which all individuals are treated with respect and dignity. It is the right of every employee to enjoy a workplace that is conducive to high performance, promotes equal opportunity, and prohibits unlawful discrimination and harassment. Additionally, we always strive for continuous improvement. Please feel free to reach out to the Global Head of HR at HR@fadv.com for further input. Working together we can make a difference!

Viewing 889 - 891 of 1,107 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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