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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      42% would recommend to a friend

      (1,106 total reviews)

      Scott Staples

      67% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 30, 2014

      Don't do it - there are way better alternatives

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Could work from home which is recommended to isolate yourself from a poor and uncollaborative work environment

      Cons

      It was sad what the company became after acquisitions. Many talented people were either fired or quit because of so many reasons. Here's the short list: Senior Leadership, Lack of achievable goals, unstable leadership, very low focus on employee moral and motivation, poor 401k plan, no investment in any professional development or training programs, little to no community volunteer support, deteriorating work product/quality from shift to India development and fulfillment for less cost, growing number of unhappy customers, demoralized work environment and multiple reductions in workforce

      1.0
      Oct 22, 2014

      ZERO rating is not low enough

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      In general all of the pros are now gone. This used to be a good company but employees and clients will now tell you otherwise

      Cons

      Executive team is all new and ever changing. No leadership. Disrespectful and un appreciative of clients and employees. There is no vision, no direction, no bench strength. Most tenured employees have been replaced off shore and others have been RIFed for less tenured employees with little industry knowledge. Clients migrate and migrate again - from platform to platform - from vision to vision - from leader and goal to leader and NEW IMPROVED goal. Scooping out the guts to cut costs and go forward with an IPO and then it will really all collapse. The only reasons clients are staying is because their integrations are too complex to disengage and switch quickly.

      1.0
      Oct 22, 2014

      Fed up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, work from home is supported - even encouraged.

      Cons

      Management communication from top down is poor. Benefits are expensive. 401K match is poor, options for benefits are limited and suboptimal. Most tellingly the company does not seem to care about its own future - being owned by a private equity firm the top management seems more focused on streamlining operations to sell for profit than investing in itself to improve service for clients and technology/innovation for employees. Very difficult to work for, frustrating and unrewarding.

      Viewing 988 - 990 of 1,106 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,171 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.