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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Associate reviews

4.6

97% would recommend to a friend

(121 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

97% positive business outlook

Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

121 reviews
3.0
Aug 14, 2024

good company

Recommend
CEO approval
Business Outlook

Pros

everything is good, salary comes on time.

Cons

everything is fine. nothing is bad about company

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that everything is going well for you at your organization and that you receive your salary on time! Consistent and timely pay is a crucial factor in job satisfaction and financial stability
4.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

there is No Work pressure

Cons

Low salary, not valuable increment

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's good to hear that the work environment is low-pressure. However, we understand that concerns about salary and increments can be significant. we recognize the importance of fair compensation and are committed to regularly reviewing our policies to ensure they meet industry benchmarks and support employee satisfaction.
4.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

good, helpful supportive advanced company

Cons

no phone policy on the floor

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We're grateful for your positive feedback about our company's supportive and advanced environment. No phone policy is in line with our internal information security protocol that is critical to be adhered to. The policy aims to create a professional atmosphere conducive to efficient work practices.
Viewing 19 - 21 of 121 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.