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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative reviews

2.7

40% would recommend to a friend

(316 total reviews)
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Ritesh Idnani

55% approve of CEO

47% positive business outlook

Customer Service Representative employees have rated Firstsource Solutions with 2.7 out of 5 stars, based on 316 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 30% below average by Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

316 reviews
1.0
Jun 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly employees and staff members

Cons

Awful environment, unnecessary pressure, minimum wage

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Firstsource Solutions Response
5y
Thanks for writing in. We are saddened to know that your experience with us was less than positive. Our commitment is driven by our 'Employee First' culture and we strive hard to provide an enabling work environment for all our employees. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. We are committed to giving Firstsourcers excellent compensation and benefits and have a team that continually reviews them to be at par with market standards. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.
Viewing 220 - 222 of 316 Reviews

Glassdoor has 4,292 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.