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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative reviews

2.7

40% would recommend to a friend

(316 total reviews)
avatar

Ritesh Idnani

55% approve of CEO

47% positive business outlook

Customer Service Representative employees have rated Firstsource Solutions with 2.7 out of 5 stars, based on 316 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 30% below average by Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

316 reviews
5.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

cgsd ndfg new tech great

Cons

can you see any other

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Firstsource Solutions Response
5y
Thanks for writing in. Wishing you the best with your future endeavours.
3.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Co workers helping people with no insurance

Cons

Lay offs all about numbers no compassion for employees

avatar
Firstsource Solutions Response
4y
Thank you for your feedback. We’re happy to know that you enjoyed your position, helping others and making a difference. Our customer service representatives are at the forefront of everything we do - we care deeply about creating employment security for Firstsourcers and imbibing one of our core values 'Humaneness' i.e.: being fair, respectful, and sensitive. We have firm policies in place for our commitment to a discrimination-free work environment and strive hard to motivate and empower every single employee. We hope you had a chance to discuss your concerns with one of our HR team members or our business leaders during your tenure with us. Wishing you well with your future endeavors.
Viewing 223 - 225 of 316 Reviews

Glassdoor has 4,292 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.