Firstsource Solutions CSA - Customer Service Associate reviews

Thanks for writing in. Your comments are very concerning and are not at all in line with the people-centric culture we strive to create. Meritocracy is one of the hallmarks of our culture – We never fail to acknowledge the superlative performance of our employees. During these difficult pandemic times too, our efforts have been the same to engage and recognize our employees virtually as well. All of our policies are implemented in an impartial and unbiased manner, and the processes are tightly governed. Regarding leaves, all employees get fixed holidays in a year and are also entitled to avail leaves basis their working pattern which is mutually convenient to them and the business. At Firstsource, we have various communication forums and avenues to share your feedback. Hope you were able to use these forums during your stint with us. We wish you good luck in your future endeavours.