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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions CSA - Customer Service Associate reviews

      4.2

      83% would recommend to a friend

      (187 total reviews)
      avatar

      Ritesh Idnani

      88% approve of CEO

      86% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Career opportunities

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.8

      Work/Life balance

      Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      187 reviews
      4.0
      Jan 21, 2022

      Its a great place for work

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary and the salary date is great and getting allways on time.

      Cons

      Some presser which we can neglet.

      avatar
      Firstsource Solutions Response
      4y
      Thanks for your feedback. We're happy to know that you are satisfied with the compensation and benefits being offered at Firstsource. Our commitment is driven by our 'Employee First' culture, and enabling Firstsourcers to perform their best matters most to us. We encourage you to connect with your HR partner, in case of any concerns, so that can be addressed quickly. Wishing you a fulfilling career with Firstsource.
      5.0
      Jan 12, 2022

      CSA

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      you can learn a lot of things

      Cons

      Growth chances are very low

      4.0
      Jan 7, 2022

      Best company to work with

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best management ; Employee centric company; management I always ready to resolve your issues

      Cons

      Not much but the salary that they offer is way to less as compared to the other companies

      avatar
      Firstsource Solutions Response
      4y
      Thanks for your review. We are happy to know that you are satisfied with the support provided by the management. We provide a competitive compensation and benefits package to all our employees and have a team that continually reviews them to be at par with market standards. Please connect with your Manager or HR SPOC; so that your concerns can be addressed quickly. We wish you a fulfilling career with Firstsource.
      Viewing 112 - 114 of 187 Reviews
      Related searches: Firstsource Solutions Customer Service Associate (CSA) jobs | Firstsource Solutions Customer Service Associate (CSA) salaries | Firstsource Solutions benefits | Firstsource Solutions Customer Service Associate (CSA) interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Associate (CSA) reviews

      Glassdoor has 4,289 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.