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Firstsource Solutions

Engaged Employer

Firstsource Solutions CSA - Customer Service Associate reviews

4.2

83% would recommend to a friend

(187 total reviews)
avatar

Ritesh Idnani

88% approve of CEO

86% positive business outlook

Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

187 reviews
5.0
Nov 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice team Supportive HR Fun to work Nice HR Great company

Cons

No cons because first source is great company None... No cons because first source is good company None none No cons because first source is nice company

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Firstsource Solutions Response
4y
Thanks for the positive review. This is an exciting time at Firstsource, and our leadership team believes in motivating, encouraging, and empowering Firstsourcers. It is encouraging to know you recommend us as an employer. We're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better.
5.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Good working environment to work with .

Cons

As a fresher it would be difficult to handle things at first ,But would try to do our best

avatar
Firstsource Solutions Response
4y
Thanks for writing in. It is encouraging to know you recommend us as an employer. The leadership team is strongly focused on supporting employee goals for an enriching career at Firstsource. We are committed to each Firstsourcer having a clear understanding of their role within their immediate team, business area and the broader organization. Providing an enabling work environment to Firstsourcers is extremely important to us as we continually work towards enhancing it.
4.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The working environment is good

Cons

Nothing to mention in corn

avatar
Firstsource Solutions Response
4y
Thanks for sharing your experience and it's great to know how contented and trusted you feel at work. Providing an enabling work environment to Firstsourcers is extremely important to us as we continually work towards enhancing it.
Viewing 118 - 120 of 187 Reviews

Glassdoor has 4,287 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.