Firstsource Solutions CSA - Customer Service Associate reviews

Users say... "Started out OK and the people are great" "good work environment and supportive" "Can work from home if quality is good." "Good work culture and learning" "work life balance is good" 

Users say... "Low salary for rank and file" "Unorganized and chaotic at times pay is low" "This is mostly due to poor training and poor support once they are on the phones." "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." "No job security and communication with HR's will be very worst."